FAQ

I’m not sure what size to get. How do the sizes run?

Use our size chart to find the best fit for you.
X-small 0-2
Small 4-6
Medium 8-10
Large 10-12
X-large 12-14


Since sizing will vary depending on the item, please use the chart above as a general guide. If you have a specific sizing questions, please contact us via our feedback form.

If I purchase my merchandise today, how long will it take to arrive?
Raw Couture offers standard shipping and expedited shipping. For standard shipping, please allow 7-10 business days.

For expedited shipping, please contact us. All orders are shipped via USPS.

How long does it take to receive a preorder?
Preorders ship within 2-4 weeks of purchase.

I’m concerned. I haven’t received my tracking number or package. What should I do?
We apologize that your order has not been received. Please allow 7-10 business days for delivery. If you have not received your items after the 10th business day, please contact us.

What if an item is out of stock?
Unfortunately, the merchandise you would like to purchase is not available at this time.

What is the return policy?
Raw Couture is committed to providing members with quality items and the best service. In the event you are not fully satisfied with your purchase, you may return it for a store credit only. We do not issue refunds. You have 7 days from the date you receive the merchandise to exchange it for another item from Raw Couture. A store credit will be issued ONLY if the merchandise is returned in its original, unworn condition. If you are interested in returning your purchase, please contact us. Please note the following:

Members are responsible for ALL shipping cost.
Items may be out of stock. Raw Couture will make every attempt to contact the customer in the event of out of stock inventory.